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Real Estate VA

Location 8

Are you a service-oriented professional with a passion for real estate and property management? X Virtual Assistants pairs you with a single U.S.-based real estate firm or property management company so you can focus on delivering exceptional customer support. Use our AI-driven tools and specialized training—valued at $499—to streamline processes and grow your expertise in a stable, long-term role.

What You'll Do

  1. Respond to inquiries from clients, tenants, and prospective buyers via phone, email, or live chat.

  2. Schedule and confirm property showings, open houses, inspections, and virtual tours.

  3. Process rental applications, tenant screenings, and move-in/move-out paperwork.

  4. Manage lease renewals, rent increases, and tenant notices in collaboration with property managers.

  5. Handle maintenance requests, coordinating timely repairs with vendors and service providers.

  6. Resolve tenant complaints or concerns, escalating more complex issues to the appropriate teams.

  7. Maintain CRM records for leads, tenants, and property owners, ensuring data accuracy.

  8. Follow up on late rent payments and manage billing reminders for outstanding balances.

  9. Prepare FAQs, lease guides, and customer support documentation for both tenants and buyers.

  10. Support property marketing efforts by responding to listing inquiries on platforms and social media.

  11. Track and manage service-level agreements (SLAs) for maintenance and tenant support requests.

  12. Collaborate with internal teams—realtors, property managers, maintenance—to ensure swift issue resolution.

  13. Assist with contract preparation, coordinating escrow and closing for property sales when needed.

  14. Provide personalized assistance for VIP or high-priority clients, ensuring a seamless customer experience.

  15. Perform quality checks on communications, maintaining professional and accurate interactions.

Our Perfect Candidate

  • 2+ years of customer service or real estate-related experience (leasing support, property management, etc.)

  • Strong English communication skills (C1-C2)—both written and verbal.

  • Tech-savviness: Familiar with property management software, CRM platforms, and listing sites (e.g., Zillow, MLS).

  • Attention to Detail: Capable of handling lease agreements, payment tracking, and accurate documentation.

  • Adaptability: Eager to learn AI-driven workflows, new real estate regulations, and best practices in a remote setup.

Our Core Values

  1. Excellence & Reliability – We provide top-tier virtual assistant services with consistency and professionalism, catering to the highest standards of luxury.

  2. Client-Centric Approach – We prioritize client needs and build long-term relationships, ensuring personalized service for every high-profile customer.

  3. Empowering Filipino Talent – We create opportunities for skilled Filipino VAs to grow, succeed, and shine on a global stage—particularly in demanding, premium industries.

Why Join X Virtual Assistants?

  • 1 VA = 1 Client – Work exclusively with a single real estate or property management firm.

  • Competitive Pay – $8/hr plus performance incentives

  • HMO Coverage – Comprehensive healthcare for your well-being.

  • AI Tools Training & Certification (Valued at $499) – Automate repetitive tasks and refine executive-level workflows.

  • Long-Term Stability – Partner with leadership teams committed to sustainable growth and professional development.

  • Supportive Culture – Join a community that values your contribution, encourages skill advancement, and celebrates achievements.

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